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Security

Built to protect your data

This page describes how Deskivo works today. We don't claim certifications we don't hold.

Where your data lives

Your data is hosted on servers based in the UK. Each workspace is pinned to its region.

Tenant isolation

Each organisation's records are separated with PostgreSQL row-level security, enforced by the database on every query.

SSO and two-factor

Microsoft Entra ID sign-in, authenticator-app two-factor for passwords, and a monitored break-glass account for emergencies.

Least privilege

Role-based access with permissions scoped to each site. Portal users see only their own requests and loans.

Encrypted secrets

Client secrets, SMTP passwords and API keys are encrypted at rest and write-only in the interface. Connections use HTTPS.

Audit logging

Sign-ins, settings changes and data changes are logged, with retention from 30 days to seven years by package.

Consent-based support

Deskivo staff can only view your workspace after you approve it. Access is time-limited and recorded in your audit log.

Web protections

CSRF protection, rate limiting, configurable session lifetimes and a strict policy for uploaded images.

Security alerts

Owners are emailed about sensitive events, even when other email is paused.

Data protection

Organisations using Deskivo are the data controllers for the personal data they store in it, and Deskivo processes it on their behalf. Our privacy notice has the details.

For a data processing agreement or a security questionnaire, get in touch.

Reporting a vulnerability

If you think you've found a security issue, contact us through the contact page with "Security" in the subject.

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Join the Deskivo UK launch list. Your data is hosted on servers based in the UK.