Deskivo Service
Every conversation, with context
Email, portal and phone requests land in one thread with internal notes, canned replies and the SLA clock in view.
SoonLaunching soon in the UK
Manage IT without the mess.
Deskivo is the service desk, asset register and stockroom in one fast, secure platform. Real SLAs, every device signed for, and spares that never run out.
Free package, no cardUK data hostingMicrosoft 365 sign-in
8modules on one shared record of people, sites and devices
24×7or business-hours SLA clocks, set per priority
£0per user. Every package is priced per organisation
2FAand Microsoft Entra ID SSO on every package
The platform
Everything your IT team runs, in one place
Tickets, devices, loans, stock and people share one record, so nothing is typed twice and everything has context.
Alerts
Know before it breaks
Overdue loans and low stock surface on the dashboard the moment they happen.
Check-out and check-in
Every device, signed for
Hand out laptops with an e-signature, track due dates and see overdue loans at a glance.
Deskivo Stock
Spares that never run out
Stock by site and location, reorder levels, low-stock warnings and purchase orders.
Self-service portal
A help centre people actually use
Search answers, raise requests and see their own devices, in your branding.
And more
Built for the whole IT team
Everything below works today.
- Knowledge base and internal runbooks
- Dashboards and reports with CSV export
- Purchase orders, approvals and suppliers
- Change requests with risk and back-out plans
- REST API and signed webhooks
SLAs and business hours
SLA clocks that stop when you do
Set response and resolution targets for each priority. Choose which run 24×7 and which only count during your opening hours, holidays included.
Urgent30 min response · 24×7
High1 h response · business hours
Normal4 h response · business hours
Low8 h response · business hours
- Opening hours and time zone per organisation or site
- Holidays and closure days pause the clock
- Time left on every ticket and in every list
Security
Secure by default
Your data is hosted on servers based in the UK. Every workspace is isolated in the database, and every sensitive action is logged.
UK hosting
Your data is hosted on servers based in the UK. Each workspace is pinned to its region.
Two-factor
Authenticator-app codes and backup codes. Owners can require it for everyone.
Entra ID SSO
Microsoft sign-in, groups mapped to roles, and optional MFA enforcement.
Row-level isolation
PostgreSQL row-level security separates every organisation's data.
Public status page
Live status, incidents and maintenance, with email updates.
Education
Built for schools and trusts too
Deskivo started in schools. Run IT across every school in your trust with one service desk, one device register and one stockroom, with Chromebook loans signed for and education packages priced per pupil per year.
- Trust, school and site structure built in
- Device loans with e-signatures and condition notes
- Business-hours SLAs that pause when school is closed
- One flat rate per pupil per year
Pricing
Priced per organisation, never per seat
Start free and move up when you need more sites, technicians or features. Requesters and portal users are always free.
Free
£0
Free forever
For a single site getting started.
- 1 site, 1 technician
- 100 users
- 250 assets
Starter
£2 / month
or £20 / year, per organisation, ex VAT
For a small IT team.
- 1 site, 3 technicians
- Unlimited users
- 2,000 assets
- Your logo
Standard
Contact us
Tailored to your organisation
For growing and multi-site organisations.
- 5 sites, 15 technicians
- Unlimited users
- 15,000 assets
- Custom domain
- Intune sync
- API and webhooks
Enterprise
Contact us
Tailored to your organisation
For large organisations, groups and MSPs.
- Unlimited sites, Unlimited technicians
- Unlimited users
- Unlimited assets
- Custom domain
- Intune sync
- API and webhooks
Prices in GBP, ex VAT. Compare every package · Education pricing
FAQ
Common questions
Are prices per user?
No. Every package is priced per organisation, with limits on sites, technicians and assets. Requesters and portal users are not charged.
Is there a free package?
Yes. Free covers one site, one technician and up to 100 users, with the service desk, assets, loans and stock.
Where is my data hosted?
UK workspaces are hosted on servers based in the UK. Our US datacenter is coming online soon, and US workspaces will be hosted there.
When can I start?
Deskivo is opening workspaces in stages. Join the waiting list and we'll invite you as soon as there's room.
Can I use my own domain and branding?
Yes. Your logo is included from Starter, and custom domains with automatic HTTPS and full branding from Standard.
Early access
Join the waiting list
We're opening workspaces in stages. Join the Deskivo UK launch list and we'll invite you as soon as there's room.
- Your data is hosted on servers based in the UK.
- Start on the Free package, with no card needed
- Help moving from spreadsheets or another tool