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Support

How to get help

Whether you can't sign in, need account help, or want to talk to sales, here's the right place to go.

Sign in to your workspace

Use your work email on the sign-in page and we'll send you to your organization's Deskivo login. If you already know your workspace address (for example northwind.deskivo.cloud), you can enter that instead.

Go to sign in

Help articles

Public guides from Deskivo Support β€” getting started, service levels and more. Only published, public articles appear here.

Browse Help

Deskivo Support (in-product)

Once you're signed in, tenant administrators can open a ticket with Deskivo Support from inside the product. That channel is for organization admins only β€” Deskivo enforces this, so not every user can open an internal support ticket.

If you're not an admin, ask your IT team, or use Customer Service below.

Customer Service

Account questions, onboarding and general enquiries β€” anyone can message us. We'll open a Customer Service ticket and reply by email.

Contact Customer Service

Sales

Packages, quotes, demos and education pricing for schools and school districts.

Contact sales

Other useful links